Director of Operations
We are looking for a Director of Operations who will work across functional areas like Sales, Marketing, Land/Construction Management, Real Estate, and Client Experience, developing initiatives and processes to make the business more efficient and nimble. You will own the implementation and successful outcome of every initiative you work on, collaborating with leadership and key internal and external stakeholders. Due to the breadth of your responsibility and impact, it's essential that you're able to motivate, empathize with, and communicate with stakeholders at every level of the organization.
What you’ll be doing:
- Design a world-class operating model to allow Welcome Homes to expand nationally
- Define key workflows across the company and build them into our process
- Identify gaps in current operations and design solutions to address them
- Create and build cross functional solutions to enable the company to scale predictably
- Iterate on our business model to improve operations and design for scale
- Research and partner with insurance brokers, real estate agents, general contractors, material manufacturers and more
- Negotiate pricing, timing, and other critical matters to streamline and optimize the business
- Support our customer’s journey from start to finish to create a seamless experience
- Automate workflows to grow our operations and improve efficiency
- Simplify workflows to reduce organizational complexity and create customer friendly operations
You’ll be expected to have:
- Experience in business/management consulting
- Ability to juggle competing priorities in a high growth environment
- Champion problem solver without hesitancy to roll up your sleeves and get things done
- History of building scalable processes, and translating strategic plans into action
- Bachelor’s degree required, MBA or equivalent experience is preferred.
- Real estate experience is a plus
The ideal candidate will be highly motivated, efficient and capable of taking charge of a growing start-up. We're a fast moving company with great company culture and a healthy sense of urgency in everything we do. We're looking for a dedicated Director of Operations to approach the position with the same attitude, please apply if that description fits you!
Every employee receives:
Unlimited vacation policy
Full health benefits
New Macbook laptop and office supplies for a WFH setup*
$50/month towards online fitness apps or gym memberships
$1,000/year towards continuing education
*Optional: We offer every employee to own all equipment purchases through our 50/50 program. The company will contribute 50% towards the laptops total price and the employee will pay for the remaining 50% and will own it.
Director of Operations
Full Time | New York City / Miami
Who We Are:
Welcome Homes makes it easier and more affordable for home buyers to build a newly constructed home without having to deal with delays and all of the headaches of coordinating with contractors, architects, and the many parties involved. We handle it all and streamline the entire process for the home owner from land selection to construction!
The upside potential for Welcome Homes is limitless. Home construction is one of the hardest operational challenges to scale and our vision is to offer Welcome homes on a global level. We are placing a massive bet to disrupt the world's largest asset class - residential real estate - to provide home buyers an experience that they finally deserve.
Empowerment at any level - Give people more responsibility and let them surprise you - Investments into Personal Growth - Transparency - Love our customers