Broker Relationship Associate

Job Description:

Welcome Homes is changing the way people buy homes, and we want you to help build Welcome! We are a fast-growing, venture-backed startup building new homes that are purchased online, customized, and delivered in six months at an incredible value.

We are looking for an experienced real estate professional to spearhead our preferred broker program to increase inbound buyer leads and our ready-to-build (RTB) listings program to increase MLS exposure.  You will focus on educating and supporting brokers in the tri-state area in all aspects of Welcome Homes’ products.  You will ensure every broker has an incredible journey with Welcome Homes. Having experience as an agent/broker is a requirement.  Additional background selling land or new construction is preferred. 

What you’ll be doing:

  • Lead sales activities with brokers

    • Cultivate broker inbound sales referrals

    • Broker customer service

    • Listing assistance

    • Coordinating lead handoffs to internal sales

    • Owning broker relations from initial connection through the lifetime of partnership

    • Explaining how the Welcome Home process works and the advantages of our product

    • Creating a real relationship with brokers

    • Working with brokers to establish ready to build listings

    • Using Hubspot to track broker relationships and RTB listings

    • Explaining all purchase agreement documentation including land and home contracts

  • Participating in onsite prospecting events and offsite broker outreach activities.

We’re looking for teammates who are:

  • Passionate. You are excited about the work you do and can connect with potential clients quickly discerning their key needs and responding with the key value propositions that will resonate the most with the client

  • Adaptable. Be willing to adapt and expand your duties and responsibilities as the role develops over time.

  • All about the team. You thrive on empowering others and taking the time to nurture growth in your teammates. Before anyone asks, you’re always there to lend extra capacity when the team gets overextended. Collaboration is your key to success as is service-oriented leadership.

  • Coachable. You crave feedback and receive it with enthusiasm seeking out opportunities to become a better operator.

  • Fast Learner.  You can grasp key product concepts/processes and are able to learn software solutions quickly.

  • Transparent. You are honest with your peers and also with our customers about what is going well and what is not going well to build trust.

  • Love the customer and the agent. Be thoughtful and go above and beyond for our customers and the agents to ensure that they have an incredible experience. Always ensure that the customer’s and agent’s needs are prioritized. 

  • Organized.  You know how to prioritize work streams and timely communications while multitasking on inbound calls.

  • Self-starter.  You can identify areas for improvement, develop fact-supported plans to fix and work with other teams to execute.

  • Experienced. You have a minimum of three years of real estate sales experience with a proven track record in collaborating with/supporting other agents/brokers. 

Every employee receives:

Competitive salary

Stock options

Unlimited vacation policy

Full health benefits

New laptop and office supplies for a WFH setup*

$50/month towards online fitness apps or gym memberships

$1,000/year towards continuing education

*Optional: We offer every employee the option to own all equipment purchases through our 50/50 program. The company will contribute 50% towards the laptop’s total price and the employee will pay for the remaining 50% and will own it.

COVID Policy

Please note: Welcome has implemented a mandatory COVID-19 vaccination policy to help facilitate a safer workplace for its team members and the greater community. Exemptions to this policy may be provided to individuals for religious beliefs or medical reasons.

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Broker Relationship Associate
Full Time | New York City, NY

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Who We Are:

Welcome Homes makes it easier and more affordable for home buyers to build a newly constructed home without having to deal with delays and all of the headaches of coordinating with contractors, architects, and the many parties involved. We handle it all and streamline the entire process for the home owner from land selection to construction!

The upside potential for Welcome Homes is limitless. Home construction is one of the hardest operational challenges to scale and our vision is to offer Welcome homes on a global level. We are placing a massive bet to disrupt the world's largest asset class - residential real estate - to provide home buyers an experience that they finally deserve.

Leadership Principles:

Empowerment at any level - Give people more responsibility and let them surprise you - Investments into Personal Growth - Transparency - Love our customers